Last Updated: September 29, 2026
Helping Hearts Senior Care uses SMS (text messaging) to communicate with clients, prospective clients, family members, caregivers, and individuals who request information about our home care services. By providing your mobile phone number and voluntarily opting in to receive SMS messages, you agree to these SMS Terms & Conditions.
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SMS Consent
When you voluntarily provide your mobile phone number and select the SMS consent checkbox on a Helping Hearts Senior Care form, you agree to receive text messages from Helping Hearts Senior Care related to the services or information you have requested.
Your consent to receive SMS messages is not a condition of purchasing services.
Information collected as part of the SMS consent process, including mobile phone numbers and SMS opt-in information, will not be shared with third parties or affiliates for their own marketing purposes. SMS consent information is used to support communication between you and Helping Hearts Senior Care.
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Types of SMS Communications
If you have opted in to receive SMS messages from Helping Hearts Senior Care, you may receive text messages related to:
- Responses to home care inquiries or requests for information
- Follow-up regarding requested home care services
- Appointment scheduling, confirmations, or reminders
- Service-related communications
- Care coordination and scheduling communications
- Requests for additional information needed to assist with your inquiry or services
“Hello, this is Helping Hearts Senior Care. We’re following up regarding your home care inquiry. Please reply to this message if you have any questions. Reply STOP to opt out or HELP for assistance.”
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Message Frequency
Message frequency may vary depending on your interactions with Helping Hearts Senior Care and the services or information you request.
You may receive occasional text messages related to inquiries, appointments, scheduling, service coordination, or other communications described above.
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Message and Data Rates
Message and data rates may apply depending on your mobile carrier and mobile service plan. Helping Hearts Senior Care is not responsible for any charges imposed by your mobile carrier.
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Opt-In Method
You may opt in to receive SMS messages from Helping Hearts Senior Care by:
- Submitting a website form and voluntarily selecting the SMS consent checkbox; or
- Providing express verbal or written consent through another Helping Hearts Senior Care communication channel where SMS consent is offered.
The SMS consent checkbox on website forms is optional and is not selected by default.
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Opt-Out Method
You may opt out of receiving SMS messages at any time.
To STOP receiving text messages, reply STOP to any SMS message from Helping Hearts Senior Care.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from us unless you choose to opt in again.
You may also contact Helping Hearts Senior Care directly to request removal from SMS communications.
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Help and Support
For assistance with SMS communications, reply HELP to any Helping Hearts Senior Care text message.
You may also contact us directly:
- Phone: 205-490-1079
- Email: helpinghearts.al@gmail.com
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No Obligation to Receive SMS
You are not required to consent to SMS communications in order to inquire about or receive home care services from Helping Hearts Senior Care.
If you do not wish to receive text messages, simply leave the SMS consent checkbox unchecked when submitting a website form.
You may continue to contact Helping Hearts Senior Care through other available communication methods, such as phone or email.
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Privacy
Helping Hearts Senior Care respects your privacy. Information collected through the SMS consent process will be handled in accordance with our Privacy Policy.
Mobile opt-in information and text message consent will not be shared with third parties or affiliates for their own marketing purposes.
For additional information about how Helping Hearts Senior Care collects, uses, and protects personal information, please review our:
Privacy Policy: https://www.helpingheartsseniorcare.com/home-care-privacy-policy -
Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency may vary.
- Reply STOP to opt out of SMS messages.
- Reply HELP for assistance.
- SMS consent is optional and is not a condition of purchasing services.
- SMS consent information will not be shared with third parties or affiliates for their own marketing purposes.
- For additional information, please review our Privacy Policy:
https://www.helpingheartsseniorcare.com/home-care-privacy-policy.